Frequently Asked Questions (FAQ)
Please check out our frequently asked questions, which we hope are helpful. Should you have any further questions, please let us know.
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Yes, all the prices shown include VAT.
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Yes, delivery, set up and collection is an additional cost and this is calculated based upon your venue location.
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We are based in Hampshire and cover venues throughout the UK. Although some venue locations may be subject to a minimum hire spend amount due to distance from our warehouse.
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Once your are happy with our quotation, we would require a 25% deposit to secure your booking with us and the remaining balance would be due 4 weeks prior to your wedding/event date.
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No, all booking deposits are non-refundable. Should you need to change the date of your wedding for any reason then we are happy to move your booking across, subject to availability.
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Generally payments are made to us via bank transfer, however should you wish to pay by card/Apple Pay, then please let us know and we can send you the relevant link to do so.
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We would deliver and set up your items on the morning of your wedding and would then collect them the same night or following morning. Should you wish for our items to be moved then we are happy for your venue staff to do so. We can provide a member of our team to stay onsite but there would be an additional cost for this service.
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Yes, we can add additional flowers to our products to suit your wedding theme. There would be an additional charge for this service and would be based on amount required.